Automation allows repetitive tasks to be done faster, with greater accuracy, and thereby saves time stated Bahaa Al Zubaidi. When automation is done using robots or software robots (bots), it allows organizations to save on human effort. This is known as RPA or Robotic Process Automation. RPA has revolutionized workplaces and is on its way to becoming a norm in most industries. Let’s know more this innovation.

What is RPA?

RPA stands for Robotic Process Automation. It is a software technology that allows the creation of software robots or bots for automation of tasks. The bots can work just like people and execute tasks as per instructions. RPA allows organizations to automate repetitive tasks and free manpower. Humans can then be used for other value-adding activities.

Why use RPA?

RPA offers numerous benefits for organizations. These benefits make it worthwhile for businesses to invest on RPA and use it in their work. Let’s look at the benefits to understand why an organization should consider using RPA:

  • Using RPA can help businesses cut costs. It is estimated that operational costs can be reduced by anywhere from 20% to 50%. RPA bots don’t need to be paid, don’t take breaks, and can work 24/7. The cost saving from RPA is big, making its use a huge benefit.
  • When software does work, the efficiency is higher. The accuracy is also higher and the chances of committing errors is almost zero.
  • The use of RPA ensures that data generated is error-free. Such quality data makes analytics easier and allows businesses to improve their processes.
  • A key benefit of RPA is it frees employees from doing boring and repetitive tasks. They can focus more on customer-related processes. It thus helps in enhanced productivity.
  • Using RPA improves accuracy and is thus customer-friendly. RPA in customer service allows organizations to offer service 24/7. It leads to a better customer experience and can help improve customer satisfaction.
  • RPA is a versatile system and can be deployed anywhere. It can be used in any industry sector and for any application.

The road ahead

The popularity of RPA can be seen from the fact that its market size was 1 billion dollars in 2020. It is expected that by 2030, the market size would increase to 13 billion dollars by 2030. The many benefits of RPA has led to organizations embracing this technology. More and more organizations will start using RPA, and it will soon become a norm in automation. Thank you for your interest in Bahaa Al Zubaidi. For more information, please visit www.bahaaalzubaidi.com.