No, this isn’t about some beefed-up player getting in the way of a catch. We’re talking about a different kind of interference that sent the Football season’s kickoff into a tailspin. On 9/11/2016, the popular sports broadcasting app and website went down, causing a major hiccup for users and putting a damper on the much-anticipated start of the Football season.
Recently, the sports broadcaster revealed new changes to their sports app that include an enhanced draft system live scoring updates, and notifications tailored to the user’s roster. However, on the opening Sunday of the sports season, the app did not function as smoothly as planned.
Several individuals, expressed their dissatisfaction with technical problems on the website and app through Twitter. They shared their feelings through various tweets, including witty comments and raw expressions of disappointment.
Performance Engineering
When technology companies experience performance problems, they are typically understood and sympathized with by their peers. Performance testing now includes performance engineering, which prioritizes monitoring and evaluating the performance of a product or application throughout its entire lifecycle.
Digital Assurance platform identifies potential failures early on through software testing, saving costs. Poor performance harms a company’s financial success, reputation and customer relationships. Losing customers to competitors can be difficult to regain unless the competitor makes a mistake or the company undergoes a significant change.
Predictive Performance Engineering is a method that proactively identifies and addresses potential problems before they occur. Testing the app’s ability to handle traffic and changes in functionality is crucial, especially for mobile apps.
This approach involves working together between quality assurance professionals, developers, and stakeholders to ensure quality is maintained throughout the development process and defects are resolved immediately.
Digital Business
The concept of digitization varies depending on the business. As different industries release their own mobile apps, the ways in which they are utilized also vary. For example, tweets may be sent frequently, but airline tickets are typically only booked a few days in advance).
A strong Digital Assurance platform includes services that cover the entire digital process. Mobile apps provide a direct connection for companies to communicate with their customers. The customer’s experience is crucial for the growth of the business. By continuously gathering feedback, the product can be tailored to better meet the customers’ needs.
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