Robotic Process Automation (RPA) is a boon for businesses who can use it to automate their processes and improve their efficiency stated Bahaa Al Zubaidi. There is a common perception that RPA is meant for large firms. This is not the case and even small and medium enterprises can implement RPA. We look at how SMEs can deploy RPA and the roadmap ahead.

RPA for SMEs

Small and Medium Enterprises have budgetary constraints and also have manpower limitations. Even with such constraints, they can implement RPA in their business operations. The vast benefits RPA offers ensures that the investment is worthwhile. Let’s first understand how RPAs help SMEs:

  • RPA allows SMEs to improve their productivity. Automation of repetitive tasks frees up humans who can focus on value-adding tasks.
  • RPA deployment costs money. The initial costs can be recovered thanks to the savings. Up to 50% savings is possible. With money and time savings, RPA is a path breaking reform.
  • RPA allows businesses to offer customer service 24/7, and keep customers happy.
  • Accuracy of tasks improves when done by automated bots, leading to better customer experience.
  • RPA allows SMEs to innovate and offer better quality products and services.

Roadmap for RPA implementation

It is important that SMEs have a clear roadmap for RPA implementation. A roadmap will help them plan and execute the implementation systematically. The following is an overview of how to create an effective roadmap:

  • The first step is to train everyone on RPA. Management and senior staff must be trained first and they must accept ownership for the implementation. At the next stage, all employees must be trained. They must understand that RPA will not take away their jobs, but help them be more efficient.
  • In the next stage, a core implementation team needs to be formed. The team needs to list out and analyze all business processes. It would help them identify repetitive processes that need to be automated.
  • Processes must be optimized before adopting RPA to get the best results.
  • A technology partner must be identified with whom the organization would work to implement RPA. Choosing the right partner is crucial for successful implementation.
  • A detailed plan has to be prepared outlining activities, timelines, and responsibilities. Once the implementation starts, regular reviews are needed to ensure things happen as per plan.

Conclusion 

RPA is an innovation meant not just for large firms, but is also suitable for small and medium enterprises. A well-defined roadmap ensures RPA implementation happens smoothly and helps the organization reap all the benefits. Thank you for your interest in Bahaa Al Zubaidi blogs. For more information, please visit www.bahaaalzubaidi.com